FAQ’s

SPM Skip Bins FAQ's

Yes, you can request a particular spot for your skip and the driver will assess it for suitability/health and safety risks before ENTERING YOUR PREMISES.
We always aim to assist if possible, but same-day delivery will depend on the time of your booking and whether our truck time, but we can and always try our best, even if it’s a little later in the evening to help you out –  just call us. In the event that you are willing to wait a few hours, I can arrange for you to get a bin.
Our Skip bins must only be filled to the top of the bin and no higher, “do not fill over rim” is painted on all sides for every one to see, and for health/legal reasons cannot have any material over the top of the bin. If your skip is overfilled, you may be required to remove the excess material to enable the skip to be removed. In instances where excess waste is not removed for an extended period of time, the customer may be liable for additional fees, this is something is in our terms and conditions that you have agreed to when you ordered your bin.

You must ensure that an SPM Skip Bin is not misused by others when it is in your possession. This is why we place our SPM Skip Bins inside your property to prevent this problem.

It is not necessary for you to be at the premises, however, sometimes it may be helpful to place something exactly where you would place the bin. The driver can then move your item according to your instructions, such as a large rock or children’s bike. Be sure to inform us if you have any special instructions when you book your service with SPM Skip Bins.
Contact us as soon as possible to arrange for your skip to be serviced and returned or to hire an additional skip (additional charges will apply).

In order to arrange for your skip to be serviced and returned (extra charges will apply) or if you wish to hire an additional skip, please contact us as soon as possible.

Yes, please contact us by either email or telephone to arrange an earlier removal.

The driver will pick up the skip on the date that has been agreed upon. Please allow enough time to finish your project before the scheduled collection date, or reschedule if necessary. Further charges may apply if you ask the driver to return after he has arrived to pick up.

Our skip trucks require a driveway of at least 3 metres (3000 millimeters) “a minimum of 2.8 meters is required with clear access without obstructing trees, power, electrical cables, and space for our crane to lay the bin down for you.” Please contact us if you think your driveway will be difficult. You can send us pictures of the access to your driveway so that we can assess your needs. If you live locally, a staff member can drop by to check out your situation.

Getting the right skip bin size depends on the type of job, so if you’re not sure, feel free to contact us first. Also consider the size of the truck and driveway, as well as the skip location. When in doubt, go bigger rather than smaller – it’s better to pay once than twice, or you may need to hire a second skip.

A potentially dangerous waste item or a toxic or poisonous item, such as asbestos or fibro-sheeting, a battery can spill acid and burn you, and a battery can explode if heavy items are placed on top of it, fire extinguishers, food waste (except by special arrangement), fuel, oil, household/commercial poisons and other liquid waste, gas bottles, medical waste, paint products and related items, tyres, ammunition, flares, and wet concrete, should all meet the terms and conditions.

The majority of household items, building materials, and green waste must also be treated with respect, due to the presence of FIRE AINTS from soil/dirt, along with a limitation on large tree stumps in green waste.

No, asbestos is not permitted as we are not licensed. If asbestos is found in a skip bin, we will both be charged and fined.

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